What time is my admission?You should receive an arrival time through the Personify portal. The Admissions team aim to notify you three days before your surgery. (Thursday or Friday). You can phone 09 437 9080 to ask. The Tūhauora Clinic cannot advise your arrival or discharge time until two days before your operation.
STEP 1
Surgical Discussion
After your pre-surgical consultation with David or Vanessa, you will be placed on a surgical booking list. We will email you about your admission instructions and available dates.
STEP 2
Patient Registration
Once you have confirmed a surgical date, you will need to register with Personify. Personify is the online patient portal for admissions at Kensington Private Hospital. If you have registered or had surgery at Kensington before, let us know.
STEP 3
Insurance Approval
If applicable we will email you a surgical estiamte for your Insurance company to obtain prior-approval . You may also require a copy of your GP Referral and Specialist Consultation Letter. We will confirm your operation date when we receive your prior approval.
ADMISSIONS AND ARRIVAL TIMES
Register with Personify Care so the admissions team can communicate with you about pre-admission times and instructions. You should also receive a call from the Anaesthetist a few days before your operation.
Kensington Private Hospital's admissions team will notify you about your admission three days before your surgery.
PART AFFILIATED OPERATIONS
If you are a Southern Cross member and have an upcoming operation with us, you may be required to obtain prior approval. Please follow the button below for further information.
ESTIMATES AND PRIOR APPROVAL
The Anaesthetist and Hospital fee may vary depending on the length of your procedure and the equipment used.
For an accurate Hospital and Anaesthetist estimate, phone the Kensington Private Hospital accounts team on 094379081
Our team will send you an estimate combined of 3 separate fees.
Please review and forward the estimate to your insurance company for prior approval. Let us know when you have received approval or wish to proceed.
Frequently Asked Questions
Payment after your operation
After your operation, you will receive three separate invoices. They will be sent out via email or post. Once you have received all three invoices, please send them to your insurance company for payment.
Local Anaesthetic Procedures (MSP)
Check out our Information Guide for Biopsy, skin procedures and Adult grommet insertions.
If you are booked for a Minor Surgical Procedure, you will be conscious, and the procedure will be performed under Local Anaesthetic. The procedure will take place in our Clinical Procedure Room.
If you require a General Anaesthetic, your surgery will occur in Kensington Private Hospital Theatre.
